METRO RTA Fixed-Route Dispatch

Status: Existing

Description

Represents the dispatch center for METRO RTA fixed–route services.

Stakeholders

StakeholderRoleRole Status
METRO Regional Transit Authority (METRO)OwnsExisting

Physical Objects

Transit Management Center
Emergency Management Center

Functional Objects

Functional ObjectDescriptionUser Defined
Center Data Collection'Center Data Collection' collects and stores information that is created in the course of center operations. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.False
Center Data Subscription Management'Center Data Subscription Management' manages data subscriptions for an end user. It provides access to a catalog of available data, manages the necessary user information and rules that govern the data subscriptions, supports communications with data providers to collect data per the subscription rules, and makes the data available to the end user. It provides the local user interface through which a user can specify and manage subscriptions. It supports different mechanisms for collecting subscribed data for the end–user including one–time query–response as well as publish–subscribe services.False
Emergency Secure Area Alarm Support'Emergency Secure Area Alarm Support' receives traveler or transit vehicle operator alarm messages, notifies the system operator, and provides acknowledgement of alarm receipt back to the originator of the alarm. The alarms received can be generated by silent or audible alarm systems and may originate from public areas (e.g. transit stops, park and ride lots, transit stations, rest areas) or transit vehicles. The nature of the emergency may be determined based on the information in the alarm message as well as other inputs.False
Emergency Secure Area Surveillance'Emergency Secure Area Surveillance' monitors surveillance inputs from secure areas in the transportation system. The surveillance may be of secure areas frequented by travelers (i.e., transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on–board a transit vehicle, etc.) or around transportation infrastructure such as bridges, tunnels and transit railways or guideways. It provides both video and audio surveillance information to emergency personnel and automatically alerts emergency personnel of potential incidents.False
Transit Center Data Collection'Transit Center Data Collection' collects and stores transit information that is collected in the course of transit operations performed by the Transit Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.False
Transit Center Fare Management'Transit Center Fare Management' manages fare collection and passenger load management at the transit center. It provides the back office functions that support transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations. It collects data required to determine accurate ridership levels, establish fares, and distribute fare information. It loads fare data into the vehicle prior to the beginning of normal operations and unloads fare collection data from the vehicle at the close out of normal operations.False
Transit Center Fixed–Route Operations'Transit Center Fixed–Route Operations' manages fixed route transit operations. It supports creation of schedules, blocks and runs for fixed and flexible route transit services. It allows fixed–route and flexible–route transit services to disseminate schedules and automatically updates customer service operator systems with the most current schedule information. It also supports automated dispatch of transit vehicles. Current vehicle schedule adherence and optimum scenarios for schedule adjustment are also provided. It also receives and processes transit vehicle loading data.False
Transit Center Information Services'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on–board the transit vehicle once they are en route. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real–time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.False
Transit Center Multi–Modal Coordination'Transit Center Multi–Modal Coordination' supports transit service coordination between transit properties and coordinates with other surface and air transportation modes. As part of service coordination, it shares schedule and trip information, as well as transit transfer cluster (a collection of stop points, stations, or terminals where transfers can be made conveniently) and transfer point information between Multimodal Transportation Service Providers, Transit Agencies, and ISPs. An interface to Traffic Management also supports demand management strategies.False
Transit Center Operator Assignment'Transit Center Operator Assignment' automates and supports the assignment of transit vehicle operators to runs. It assigns operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences and qualifications, and automatically tracking and validating the number of work hours performed by each individual operator. It also provides an exception handling process for the operator assignment function to generate supplemental operator assignments when required by changes during the operating day.False
Transit Center Passenger Counting'Transit Center Passenger Counting' receives and processes transit vehicle loading data using two–way communications from equipped transit vehicles.False
Transit Center Priority Management'Transit Center Priority Management' monitors transit schedule performance and generates requests for transit priority on routes and at certain intersections. It may coordinate with the Traffic Management Center to provide transit priority along the selected route, including allocation of dynamic lanes and granting signal priority. It also coordinates with the Transit Vehicle OBE to monitor and manage local transit signal priority requests at individual intersections.False
Transit Center Security'Transit Center Security' monitors transit vehicle operator or traveler activated alarms received from on–board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. It also includes the capability to alert operators and police to potential incidents identified by these security features.False
Transit Center Vehicle Tracking'Transit Center Vehicle Tracking' monitors transit vehicle location. The location information is collected via a data communication link between the transit vehicles and the transit center. The location information is presented to the transit operator on a digitized map of the transit service area. The location data may be used to determine real time schedule adherence and update the transit system's schedule in real–time. The real–time schedule information is disseminated to other information providers, which furnish the information to travelers.False
Transit Garage Maintenance'Transit Garage Maintenance' provides advanced maintenance functions for the transit property. It collects operational and maintenance data from transit vehicles, manages vehicle service histories, and monitors operators and vehicles. It collects vehicle mileage data and uses it to automatically generate preventative maintenance schedules for each vehicle by utilizing vehicle tracking data. In addition, it provides information to service personnel to support maintenance activities and records and verifies that maintenance work was performed.False

Interfaces To

(View Context Diagram)

AMATS Data Archive
City of Akron Combined Communications Center
City of Akron Maintenance Dispatch
City of Akron Traffic Operations Center
City of Barberton Maintenance Dispatch
City of Cuyahoga Falls Maintenance Dispatch
City of Cuyahoga Falls Regional Communication Center
City of Cuyahoga Falls Traffic Operations Center
City of Green Maintenance Dispatch
City of Green Traffic Operations Center
City of Hudson Communications Center
City of Hudson Maintenance Dispatch
City of Hudson Traffic Operations Center
City of Stow Communications Center
City of Stow Maintenance Dispatch
City of Stow Traffic Operations Center
City of Twinsburg Communications Center
City of Twinsburg Maintenance Dispatch
City of Twinsburg Traffic Operations Center
Local Media
METRO RTA Fixed–Route Vehicles
METRO RTA Paratransit Dispatch
METRO RTA Security Cameras
METRO RTA Transit Data Archives
METRO RTA Transit Information Displays
METRO RTA Transit Information Kiosks
METRO RTA Vehicle Operators
METRO RTA Website
ODOT District 4 Maintenance Garages
ODOT District 4 Office
ODOT Traffic Signal Control System
Ohio Event Streaming Platform
Ohio Smart Mobility Program
OSHP Districts 3 and 4 Posts
Other Municipalities Maintenance Dispatch
Other Municipalities Public Safety Dispatch
Other Municipalities Traffic Operations Centers
Personal Information Device
South Summit Dispatch Center
Southwest Summit Communications (SWSCOM)
Summit County Emergency Operations Center
Summit County Maintenance Dispatch
Summit County Sheriff Dispatch
Summit County Traffic Operations Center
University of Akron Roo Express Dispatch Center