City of Cuyahoga Falls Regional Communication Center

Status: Existing

Description

Represents the 911 communications center responsible for 911 call–taking and dispatching the City's Police, Fire, and EMS vehicles to emergencies. The center also provides call–taking and dispatch services to the Village of Silver Lake and City of Munroe Falls.

Stakeholders

StakeholderRoleRole Status
City of Cuyahoga Falls Police DepartmentOwnsExisting

Physical Objects

Emergency Management Center

Functional Objects

Functional ObjectDescriptionUser Defined
Emergency Call–Taking'Emergency Call–Taking' supports the emergency call–taker, collecting available information about the caller and the reported emergency, and forwarding this information to other objects that formulate and manage the emergency response. It receives 9–1–1, 7–digit local access, and motorist call–box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.False
Emergency Data Collection'Emergency Data Collection' collects and stores emergency information that is collected in the course of operations by the Emergency Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.False
Emergency Dispatch'Emergency Dispatch' tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.False
Emergency Early Warning System'Emergency Early Warning System' monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in–progress major incidents or disasters. Notification is provided to initiate the emergency response, including public notification using ITS traveler information systems, where appropriate.False
Emergency Incident Command'Emergency Incident Command' provides tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders at or near the incident scene to support local management of an incident. It supports communications with public safety, emergency management, transportation, and other allied response agency centers, tracks and maintains resource information, action plans, and the incident command organization itself. Information is shared with agency centers including resource deployment status, hazardous material information, traffic, road, and weather conditions, evacuation advice, and other information that enables emergency or maintenance personnel in the field to implement an effective, safe incident response. It supports the functions and interfaces commonly supported by a mobile command center.False
Emergency Response Management'Emergency Response Management' provides the strategic emergency response capabilities and broad inter–agency interfaces that are implemented for extraordinary incidents and disasters that require response from outside the local community. It provides the functional capabilities and interfaces commonly associated with Emergency Operations Centers. It develops and stores emergency response plans and manages overall coordinated response to emergencies. It monitors real–time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information. It tracks the availability of resources and assists in the appropriate allocation of these resources for a particular emergency response. It also provides coordination between multiple allied agencies before and during emergencies to implement emergency response plans and track progress through the incident. It also coordinates with the public through the Emergency Telecommunication Systems (e.g., Reverse 911). It coordinates with public health systems to provide the most appropriate response for emergencies involving biological or other medical hazards.False
Emergency Routing'Emergency Routing' supports routing of emergency vehicles and enlists support from the Traffic Management Center to facilitate travel along these routes. Routes may be determined based on real–time traffic information and road conditions or routes may be provided by the Traffic Management Center on request. Vehicles are tracked and routes are based on current vehicle location. It may coordinate with the Traffic Management Center to provide preemption or otherwise adapt the traffic control strategy along the selected route.False
Emergency Secure Area Surveillance'Emergency Secure Area Surveillance' monitors surveillance inputs from secure areas in the transportation system. The surveillance may be of secure areas frequented by travelers (i.e., transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on–board a transit vehicle, etc.) or around transportation infrastructure such as bridges, tunnels and transit railways or guideways. It provides both video and audio surveillance information to emergency personnel and automatically alerts emergency personnel of potential incidents.False

Physical Standards

Document NumberTitleDescription
NEMA TS 8Cyber and Physical Security for Intelligent Transportation SystemsThis specification describes how agencies and other transportation infrastructure owner/operators should implement cyber– and physical–security for ITS.

Interfaces To

(View Context Diagram)

AMATS Data Archive
City of Akron Combined Communications Center
City of Barberton Maintenance Dispatch
City of Cuyahoga Falls Emergency Vehicles
City of Cuyahoga Falls Maintenance Dispatch
City of Cuyahoga Falls Traffic Operations Center
City of Green Maintenance Dispatch
City of Green Traffic Information Website
City of Green Traffic Operations Center
City of Hudson Communications Center
City of Hudson Maintenance Dispatch
City of Hudson Traffic Operations Center
City of Kent Maintenance Dispatch
City of Kent Traffic Operations Center
City of Stow Communications Center
City of Stow Maintenance Dispatch
City of Stow Traffic Operations Center
City of Twinsburg Communications Center
City of Twinsburg Maintenance Dispatch
City of Twinsburg Traffic Operations Center
County and City Connected Vehicles Roadside Equipment
DriveAkron
METRO RTA Fixed–Route Dispatch
METRO RTA Paratransit Dispatch
ODOT ATMS
ODOT Connected Vehicles Roadside Equipment
ODOT District 4 Maintenance Garages
ODOT District 4 Office
ODOT Traffic Signal Control System
Ohio Statewide EOC/JDF
OSHP District 10
OSHP Districts 3 and 4 Posts
Other City Traffic Information Websites
Other Municipalities Maintenance Dispatch
Other Municipalities Public Safety Dispatch
Other Municipalities Traffic Operations Centers
OTIC Central Dispatch
Portage County Maintenance Dispatch
Portage County Traffic Operations Center
South Summit Dispatch Center
Southwest Summit Communications (SWSCOM)
Summit County Emergency Operations Center
Summit County Engineer Website
Summit County Maintenance Dispatch
Summit County Sheriff Dispatch
Summit County Traffic Operations Center